EMOTIONAL INTELLIGENCE IN MANAGEMENT PSYCHOLOGY: MYTHS AND REALITIES OF SOFT SKILLS FOR LEADERS

Abstract

This article examines the role of emotional intelligence (EQ) in management psychology, focusing on its significance for effective leadership. It analyzes common myths and the real aspects of developing soft skills that help leaders better understand and manage their own emotions as well as those of their subordinates. The article emphasizes that EQ is a dynamic set of skills that can be developed, and that a high level of emotional intelligence contributes to improved decision-making, conflict reduction, and increased team productivity.The purpose of this article is to explore the role of emotional intelligence in management psychology, dispel widespread myths about leaders’ soft skills, and identify the real aspects of their development. The article aims to highlight the importance of EQ as a key factor in effective leadership and to outline prospects for further improvement of emotional intelligence skills considering current managerial challenges.The scientific novelty of the work lies in the systematization of myths and realities regarding the role of emotional intelligence as a crucial soft skill for leaders in management psychology. The influence of EQ on enhancing the effectiveness of management processes and the formation of leadership competencies in modern organizational conditions is substantiated.The research results indicate that emotional intelligence significantly improves leadership effectiveness by helping leaders better manage their own emotions and understand the emotions of their subordinates. Leaders with a high level of EQ are capable of creating a positive emotional climate within the team, which contributes to conflict reduction, increased motivation, and better decision-making.