EXPERIENCE OF ENHANCING THE PROFESSIONAL COMPETENCE OF PROVIDERS OF SOCIAL SERVICES IN WAR CONDITIONS

Abstract

The article analyzes the practice of improving the qualifications of social service professionals in war conditions, which is a necessary condition for increasing the efficiency of social service providers. The purpose of the article was to summarize the experience of the Department of Methodological Support of Social Work and the improvement of professional competencies of social service providers and to identify successful practices in carrying out relevant work, which are necessary for the formation of professional readiness of social sector specialists to work with vulnerable categories of the population in need of social assistance, support and protection in conditions of war in Ukraine. The scientific novelty lies in presenting the results of the monitoring research analysis on the implementation of work to improve the quality of methodological support of social service providers, as well as in revealing the content of the activity to improve the skills of social service providers, who are representatives of state, municipal institutions and figures of the public sector of social assistance, in order to form in them the potential for resilience, important professional skills and qualities of a successful personality, ready to implement important professional and social tasks, as well as to overcome the consequences of the war and implement sustainable development strategies. Research conclusions: the features of the work of specialists of the Department of Methodological Support of Social Work and the improvement of professional competencies of social service providers in modern conditions are highlighted and methodological tools are provided, which have become widespread in their professional activities. It is proven that successful practices for improving professional competencies of social service providers of the Kharkiv Regional Center for Social Services take into account not only European quality standards for training specialists in the social sector, but also domestic positive practices that are adapted to the realities of providing social services in wartime, and also take into account the peculiarities of the mentality of social service consumers and the specifics of local communities.